Proven by the best NPS score in the Industry
A leap ahead of our competition.
As an HR and Payroll software provider, we always strive to be a leader in not only our category but among all popular companies known for their high customer satisfaction levels, including:
Airbnb
Amazon
Netflix
Tesla
There is only one question on the NPS survey. And it is simply: “How likely would you be to recommend us to your colleagues?” This one question captures the overall likelihood of our customers to recommend Proliant to a friend or colleague. How many service providers would you recommend to your friends? Probably not that many. The NPS helps us measure customer loyalty and, equally as critical to us, uncovers opportunities for improvement.
We use the score to reinforce our response to customer expectations. Each response to the NPS question is reviewed by our sales and services teams to identify opportunities for improvements quarterly.
Proliant powers the #PeopleFirst Economy.
We deliver fully integrated, cloud-based People Tools that simplify payroll and all HR processes while improving accuracy and ensuring full industry compliance for over 5000 customers in multiple industries in all 50 states.